Contact Us

If you need assistance we are here to help.


Corporate Address


99-193 Aiea Heights Dr

Aiea, HI 96701

808.677.7998  (Automated phone tree)

808.677.7999  (Front Desk)


Due to high call volumes and illness, our Billing Customer Service phone lines are experiencing longer than usual wait times.  If at all possible, please email your concerns to

M-F: 8AM - 3PM (HST)

800.820.4341 - Option 1 (toll free)

808.961.4708 (calling from Hawaii Island)

Client Services

Neighbor Island to Oahu: 866.281.6816 (toll free)

Oahu: 808.677.7998 (Option 1)

Kauai: 808. 245.7775

Maui: 808.244.5567

East Hawaii: 808.935.4814 (Option 1)

West Hawaii: 866.281.6816

Corporate Media Inquiries

Mitsuko Takahashi, General Counsel and Compliance Officer

Contact the Clinical Labs of Hawaii General Counsel and Compliance Officer